AT&T has the worst customer service

As a 20 year wireless customer, I have lived through Bellsouth mobility, cingular and now at&t. I am a business account customer and have 3 lines, and close to a $300 bill monthly The service and the customer service deteriorates as the days wear on Most recently, I ‘upgraded’ my phone to a new model [...]

Does AT&T waste your minutes intentionally?

If you use voicemail for cell calls, you might have noticed an increase in your minute usage. In the past few months, I saw a huge increase in my AT&T wireless bill. Up until last year, as Cingular was preparing for the move to AT&T, the fascist giant, you could bypass someone’s voice message prompt [...]