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The Real John McCain

Beware John McCain

AT&T has the worst customer service

As a 20 year wireless customer, I have lived through Bellsouth mobility, cingular and now at&t. I am a business account customer and have 3 lines, and close to a $300 bill monthly
The service and the customer service deteriorates as the days wear on
Most recently, I ‘upgraded’ my phone to a new model [...]

Boob jobs boost economy?? Now I have heard everything!

As things get more and more outrageous, I can only sit back and chuckle. I just heard a radio ad that would infuriate me if it wasn’t so laughable.
A plastic surgery center here in South Florida is running a ludicrous radio ad.
They are claiming to be boosting the health of the economy [...]

The Kiss of Death? Lead in lipstick

With all the things in our environment that are poisoning us: e. coli in peanut butter, poison toothpaste, tainted spinach, ground beef recalls, killer pet food and now e. coli in frozen pizza, you have to add lipstick to your list of poisons.
Independent studies contracted by the Campaign for Safe Cosmetics** has found that [...]

Does AT&T waste your minutes intentionally?

If you use voicemail for cell calls, you might have noticed an increase in your minute usage. In the past few months, I saw a huge increase in my AT&T wireless bill.

Up until last year, as Cingular was preparing for the move to AT&T, the fascist giant, you could bypass someone’s voice message prompt by [...]

Bad Customer Service is the Kiss of Death for online merchants

When a Merchant is online or catalog only, all they have to build a reputation is their customer service.  My experience this week was a very frustrating one, and an unfortunate experience for the merchant, from whom I will never shop again!
After trying to make an online purchase of a birthday gift for my father, whose birthday [...]

How to get what you want with customer service

In my circle of family and friends, I am known as the ‘killer customer’.
What this means is that I know how to get what I want when speaking to a customer service issue!  My family would marvel at how I would call my cell phone company to air a complaint, and end up with my [...]